Thanks for stopping by! We're really proud of the quality of our products, and we've probably sent out well over a million free samples since our site first went up in 1995, but samples are no longer free. We have updated our site to provided better online pictures and scans of our products and their texture and design. We've been around for 20 years so most people know we're the "good ones" and foam mats aren't a mystery any more, but if you want to see actual product texture and thickness samples, just order them and we will credit your order for the sample charge amount when you place a product order. (Order Here)
We know this is an inconvenience to our real customers, who are just trying to make an informed purchaseing decision. The real issue is that there are hundreds of sites that specialize in directing people to free samples offered by companies like us. When these sites get into an online frenzy, it's not uncommon for us to receive over 10,000 sample requests in a single month. We want our customers to have the samples for free, but spending $20,000 a month to send free samples to people who just want to get what is apparently an excellent Cat Toy is just crazy. We'd rather pass that money on to our actual customers by not raising prices to cover it. Thank you for your understanding.