Direct from the Factory - Order early, save BIG!

Our new Made-to-Order program is designed to do two things: Give you more Foam Mat choices and save you money! If you're a long time customer, you probably know that this company was run by a husband and wife team over the last 25 years, and that we finally took a break the last couple of years to step back and take a look at the market and re-evaluate what we were doing, and how we could serve our customers better. We've looked hard at our own business and we've looked hard at the entire foam mat universe, from what is happening online with our traditional competitors, the largest online sites, the big-box retailers, and the entire supply chain, from our long time factories in Taiwan to new modern factories wherever we could find them.

The problem we were up against is how do you maintain the highest quality standards in the industry in a world of free shipping and cheaply made foam mats? We've been using the same mat chemistry since 1994 and we've refused to change it. It's tried and true, so why would we do that? What flowed out of our research, and 25 years of insight into this industry, was a decision to radically change the way we do business. Our feeling has always been that there's a market for quality, but the truth is that there comes a point where the price of quality starts excluding the mass market consumers from getting the best products. We had to find a solution to that problem, and the answer we have come up with is our Made-to-Order program.

We have completely eliminated our warehousing expenses and have used those savings to dramatically lower the cost of our product. In the past when you ordered from us, we would send your order to the warehouse and the product would be pulled from our existing stock, put in boxes and shipped out almost immediately. With the Made-to-Order program, that all goes away. Now when you place your order, it is placed in a production queue at the factory. Looking at our customer base, we realized something profound - most of our customers don't need our product today, this minute. Having a baby? You've got months to set up the nursery. Setting up flooring for a Trade Show or Exhibit? You know the show date months in advance. Building out a new Gym or Dojo? You know the open date months in advance. Replacing flooring from an older installation? You know well in advance that that's on the agenda.

Go into the Catalog as you always have and add items to your shopping cart.

How it Works

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Product Status Indicators

Throughout your shopping experience, you will see colored dots next to all the items displayed on a page. Those dots show you the order status for each item in the current order. The status changes dynamically based on other customers activity. Mouse over them for details!

  • Item is in stock and can be shipped.
  • All minimums met. Guaranteed Production date.
  • Pre-Orders are go! More confirmations to go Green.
  • There are orders, but minimum is not met yet.

Place Your Order

Your shopping experience will be the same as far as selecting products and adding them into your cart, but with a lot more product choices. We've done our best to organize everything for you. These "Pre-Orders" have to be converted into "Real-Orders" before a preset Cut-Off Date, or they roll off our system automatically. Before that Cut-Off Date, you can access your Pre-Order and change anything you want about it, from Product choices and colors to your own personal data and required-by Date.

  • Vastly Expanded Product Offerings!
  • Price reductions up to 30% off!
  • Mats made FRESH, just like grandma used to!
  • The price includes shipping! (US Mainland)
  • FOB pricing available. We ship worldwide!
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What's a Pre-Order?

A Pre-Order is an order for product that we have not even made yet. We have the capacity and tooling to make the item, but we can not put it into production until there are enough orders for that particular item, or it's component materials, in the specified colors. Every Pre-Order is targeted at a specific shipping container, with established order, production and shipping "open" and "close" dates so we can tell you when to expect delivery.

Monitor your Pre-Orders

Unless your order was for in-stock items, your order is now a Pre-Order in our system and the items in your order can not be put into production until there are enough orders for that particular item, or it's component materials. Every Pre-Order is targeted at a specific shipping container, so we can tell you when to expect delivery. These "Pre-Orders" have to be converted into "Real-Orders" before a preset Cut-Off Date, or they roll off our system automatically. Before that Cut-Off Date, you can access your Pre-Order and change anything you want about it, from Product choices and colors to your own personal data and required-by Date.

  • Add your desired products to the Cart
  • Supply your contact and Shipping Details
  • Submit your Pre-Order
  • No Payment is required at this point!
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Changing your Pre-Order

You can access your Pre-Orders through your Customer Profile and change anything you want about it right up to the "Order Close" date. Add or remove items, change colors or quantities or change your contact and shipping details. You can even move your order to a different shipping container if you want your items delivered at a later date.

Confirming your Pre-Orders

Once all the items in your order have a guaranteed production date (Green Dot!), we strongly recommend that you CONFIRM your entire order for production as soon as possible. It's human nature, but many people will wait to confirm their orders until the Order Close date approaches or is right on us, and that can lead to an order missing a container schedule. The Made-to-Order software processes order confirmations on a first-in, first-out basis, so once a container reaches its full capacity of CONFIRMED orders, new orders MUST go into the next scheduled container. No choice.

  • We send an Email when all the items in your order go Green
  • You must Confirm your Pre-Order to guarantee production!
  • UnConfirmed Orders automatically go to your Profile history!
  • UnConfirmed Orders can be rescheduled to a new container
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Order Email Notifications

You will get a couple of Email's from us once you have a Pre-Order in our system, the first being to confirm your original order. After that, automated messages will be sent when an item in your order has been approved for production and another when ALL the items in your order have been approved for production. If you do not act on a Pre-Order, we will send you one last Email two days before the Order Close Date so you have time to go check your Pre-Order and made any changes and decide to confirm the order.

Monitor Production Status

Once a container is full, or we reach the order close date, it takes us one or two days to finalize all the customer and vendor agreements and payments for a given container. Our vendors were already aware of our production schedule and the items that were on order, and they are committed to a maximum 20-day production schedule. Finished product from the various factories is moved to a central location where we start loading your Orders into a shipping container. We already knew what ship this container was going to be on, so by the established dates, everything is loaded into the container and it is delivered to the docks and put on our ship.

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Ocean Freight

Not everything comes by boat but we've got 25 years of experience moving container around so we're pretty good at it. Voyages from Taiwan to the port of Los Angeles take about 12 days, and from China a few more. We get a customs notification when the boat is about to land at the port, so we'll update your order status to let you know we're getting closer.

Clearing Customs, Unloading & Inspection

The Ocean Freight shipping schedules are pretty solid and dependable, and normally clearing a container through customs after it is unloaded from a ship takes one or two days, but there are exceptions that can delay the delivery schedule to your door. Ever since 9/11, the US Customs Service has been doing random container scanning and physical container searches. A scanning can delay deliver of the container to us for a day or two, but a physical container search can delay a deliver for 7 to 10 days.

  • We send you an Email Notification when the Container Clears
  • Order Status Changes in your Profile
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Getting your Order to you

Our common carriers are FedEx, UPS and USPS, and we use them all depending on the final destination of the orders. Larger orders can and will be shipped by other freight means whenever we can realize a substantial savings. If you have a specific shipping company that you normally work with, we will gladly work with them to schedule pickup from our facilities for delivery to you.

Order Fulfillment and Domestic Shipping

Once the US Customs Service has done their work and cleared our container they will release it to us and we will have a truck go to the docks and pick it up and bring it to our distribution facility. Once there, the container will be unloaded and once the boxes are checked against the manifest, they will be split up into the individual orders that everyone placed. Once everything is broken out we will begin shipping by common carrier right away, and will make freight arraignments for the large orders going by truck or rail. Our goal is to ship the entire contents of the container in 3 days, max!

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Thank you for checking us out!